ITIL is the methodology; concept to manage your IT department in a better way with the help of predefined procedures and processes. This course provides a practical understanding of the key concepts, principles, processes and functions that enables successful IT Service Management provision. Send your request for Course Outline.
It also prepares delegates for the ITIL Foundation Certificate Examination. The course is based on ITIL best practice service lifecycle approach.
The course enables delegates to understand how an integrated IT Service Management framework, based on ITIL best practice guidelines, can be adopted and adapted within their own organizations. To provide proven practical guidance on how to successfully introduce an integrated IT Service Management framework based on the ITIL best practice service lifecycle approach. To prepare delegates for the ITIL Foundation Certificate in IT Service Management examination.
Who Should Attend?
This is the management training. You can take this training to be on the management track. It is designed for all IT Professionals including IT Assistants, Technicians, Helpdesk Associates, Managers and Practitioners involved in the strategy, design, and implementation and ongoing delivery of any business, especially for IT services and who require an insight into Service Management best practice.
Labels: ITIL V3 Foundation Course Training for preparation of ITIL V3 Foundation Exam